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One of the more significant, yet often overlooked expenses in today's organizations stems from knowledge loss or inadequate knowledge capture and management. This is certainly true in the area of IT, health care and business processes in manufacturing management where the exit of a key employee can often lead to a highly expensive process in which the company must "reinvent the wheel." But less technical knowledge, such as client preferences or internally developed process improvements, can prove costly when lost.
Conversely, systematic knowledge acquisition and organization can reduce expenses and even increase profits. Adrecom's Knowledge Management (KM) system has been specifically developed to align with your corporate strategy, identify your KM needs, and help manage your information in order to save your company time, effort and money. We will help your employees avoid performing redundant tasks, as well as lowering the training time for new employees. Finally, our KM system facilitates the streamlined process of applying your collected knowledge to achieve market success.
Our KM system works in four stages:
The information you need is in the minds of your employees, but it does not become manageable corporate knowledge until it is gathered and put into a usable format. Adrecom's KM system gathers knowledge from within your organization using various means.
- Knowledge Capture - Employees input their knowledge manually into the system via forms, prompts, bulk information feed from variety of the sources or the system can be automated to collect knowledge automatically.
- Knowledge Discovery - Often, the knowledge you need may already exist within your organization. Our KM system and structured information discovery process can help you discover that knowledge and bring it into a manageable format.
- Knowledge Development - Via two-way knowledge sharing between the KM system and its users, the information is self-improving. Employees take information from the KM system, but respond, correct and advance that information to build a stronger knowledge base.
The core of any KM system is its ability to organize the knowledge into a usable form. Adrecom's system verifies all input knowledge, then organizes it according to logical taxonomies. By regularly checking data, the system continually maintains the viability of the knowledge, saving time and money and maximizing usability and knowledge sharing automations.
Knowledge is useless unless it is accessible in the form in which you need it. Thus, effective reporting processes are key to Adrecom's KM system. All gathered knowledge may be filtered, converted to various formats and reported in various ways. This helps facilitate intra-company communications, as well as providing management with the data it needs to make informed business decisions.
All applications of Adrecom's KM system are tailor-matched to your identified organizational needs. Thus, outputs from the system are optimized to meet those business needs.